On completion the participants should be able to:

  • Provoke participants to think strategically about the operations in their organizations.
  • Make a successful transition from being managers to being leaders.
  • Develop and apply key leadership skills and competencies.
  • Re-orient them and make them more focused on delivering quality service to the customer in the most efficient and cost effective way.
  • Apply various concepts, tools and techniques to improve performance in the public service.

Target Group: Security officers, departmental heads, managers
Duration: 2 Weeks

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